SCORM Compliant Package-BSBOPS305 Process customer complaints MEM Units of competency SISXEMR002 Coordinate

Units of competency SISXEMR002 Coordinate emergency responses SISXFAC001 Maintain equipment for activities SISOCHC001 Lead challenge course sessions

analyse and interpret threat data ICTCYS610 Protect critical infrastructure for organisations ICTNWK536 Plan

Elective units BSBADM502 Manage meetings Group A BSBADM504 Plan and implement administrative systems Group A BSBADM506 Manage business document design and development Group A BSBPMG522 Undertake project work Group A BSBFIM502 Manage payroll Group A BSBCUS501 Manage quality customer service Group B BSBWOR501 Manage personal work priorities and professional development Group B BSBWOR502 Lead and manage team effectiveness Group B Additional electives BSBMGT502 Manage people performance Group B BSBSUS501 Develop workplace policy and procedures for sustainability Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency RIICRC314D Handle concrete materials RIICRC315D Use concreting materials and equipment RIICCM206D Support plant operations RIISAM201D Handle resources and infrastructure materials and safely dispose of nontoxic materials RIICRC317D Finish concrete pavements RIICRC316D Place and compact concrete * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-BSBOPS305 Process customer complaints MEM Units of competency SISXEMR002 Coordinate* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.