Training and Assessment Strategy-ICTSS00087 Basic Technician Network Build and Operate Skill Set SHB aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

CHCPOL003 Research and apply evidence to practice

Units of competency AURTTL108 Diagnose and repair LPG fuel systems AURTTL007 Inspect and service LPG fuel systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide

Training and Assessment Strategy-ICTSS00087 Basic Technician Network Build and Operate Skill Set SHB aggressive or abusive customers SIRXCEG009You can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.